COVID19 Policy Update

COVID19 POLICY
*UPDATE Effective July 1, 2021
 
RJS&Company is now resuming in-person appointments. However, there are a few changes to our booking process that have changed due to COVID-19.
 
All new and first-time clients must schedule a mandatory preliminary 30-minute VIRTUAL appointment with us online prior to being accepted for an in-person appointment. We will NOT accommodate any in-person appointments to first-time clients until or unless you schedule a virtual consultation with us first. This preliminary consult is for us to determine your needs and to get a sense of what you are looking for BEFORE we can permit and accept in-person appointments as a client of ours.
Note that we always first approve your appointment after you schedule it. If you do not meet the requirements we set for appointments, your virtual appointment will be cancelled.
What to expect when you book an appointment with us: 
1) After you book your in-person appointment, you will receive an email from us confirming you meet our strict requirements. You can see what our requirements are below. 
2) Our requirements for an appointment include the following: You have your outfit or swatches and are ready to shop for your jewelry; You have shopped around and are familiar with what your options are on the market; You have familiarized yourself with our price ranges on our website. We absolutely do NOT bargain or negotiate our pricing.
RJS&Company continues to offer free curbside pickup services. If you'd like to come pick up your order, it will have to be contactless. You'll retrieve your order from our front porch, where you'll find your bag with your name/receipt on it.
At this time, all global and domestic couriers are backed up and orders may take longer than usual to process and deliver. Please keep this in mind when ordering with us online: a delay of a few days is to be expected, given the worldwide COVID19 pandemic & current holiday season.
We hope everyone is staying safe and healthy. Our website remains open for your shopping convenience, as well as our virtual appointment system to serve you best.